Suppose you are traveling to Qatar to visit the most sought-after tourist destinations to spend your holidays, and you have a loss of items. You do not need to worry about losing something costly or any important belongings. Qatar is a lovely country that has organized all kinds of rules and regulations to manage the system properly. It is a very secure and safe place.
If something like losing some items may happen by chance, it can't be great regret. There are many options and service helplines that may find and restore your belongings and your lost items. We have listed some contact details to provide you with a thorough guide and possible options on how you can find your lost items in Qatar.
If you ever lose your item during your flight, contact the Qatar aviation services lost and found department. You need to provide the following information and details to the staff.
You can contact the following email address to reach out to Qatar aviation services' Lost and Found department.
EMAIL: llqas@qataraviation.com
Further, you can report your lost items online if you are a Qatar Airways passenger.
The lost and found website is:
The email address is: fpco@qatarairways.com.qa
Reach out to the HIA Information Desk to report your lost item.
Contact details to contact HIA's call center and lost items
Email: hialostproperty@hamadairport.com.qa
Phone: +974 4010 6666
Karwa taxis and the metro rail are among Qatar's numerous public transportation options. Here are instructions on how to report lost property while moving around Doha.
The hotline number is 800-8294 or you can send an email to: customercare@mowasalat.com
You must privately submit a complaint through your nearest local authority about your lost item. You can go to the nearest police station to report.
Suppose you lose your special documents like ID cards, wallets, important belongings, or even your mobile phone in Qatar. In that case, you can report it immediately to get it back. You need to register your report online in Qatar through the Metrash 2 app.
In Doha, most department stores and shopping malls have communication counters of customer service to assist in cases of lost and found items. Alternatively, some popular malls and their customer service numbers are provided below for your convenience and information.
You can register your complaint about losing your personal belongings via the Metrash 2 application online.
Suppose you ever lose your personal belongings at Qatar University. In that case, you can directly report your lost item online at the official website of Qatar University. There is an online form to get details of your personal information, the lost item, and your contact details.
If you lose your passport in Qatar, you can file a complaint and report at the nearest police station for your lost item or any personal belongings. Many customer services are ready to help visitors and tourists all the time. You can get a copy of the report or investigation document from the local authorities. They will look into the matter and help you out with the best possible solution and findings.
By following some simple steps, you can also register your report for the lost passport through the Metrash 2 app. We have mentioned these steps in detail above. You need to provide a police report and an affidavit for the property loss. The authorities will process this submitted application for the replacement of the lost valid passport in about a 15 days period of time.
Residents can apply online to replace their lost or damaged residence permit cards through the Ministry of Interior (MOI) online portal.
Log in with your smart card to the e-services of the Ministry of Interior (MOI) online portal.
QR200 and QR20 mail courier delivery fees (if applicable).
Apply Online
When logged in, click on "Qatari Citizen Services'' on the dashboard, then click on the "Qatari Documents" link. In the next step, choose that you are making a reissuance application for a lost Passport. Fill in all the essential details in the online application form and upload the required documents.
Instructions
If the ID is lost outside of Qatar, the resident must file a report in the country where it was lost. Attest an information report from the authorities concerned in that country and send a copy to the resident's representative in Qatar for issuing a Return Permit, paying a fee of QR200.
If you're still on the HIA premises:
Approach any HIA Information Desk to report your lost item. If you've left HIA: You may contact Hamad International Airport Call Center and Lost Property at Email: contact-us@hamadairport.com.qa
Phone: +974 4010 6666.
You can also register your complaint regarding lost official documents, any cash, or wallets by using the MOI E-services portal.
Suppose you lose your special documents like ID cards, wallets, important belongings, or even your mobile phone in Qatar. In that case, you can report it immediately to get it back. You need to register your report online in Qatar through the Metrash 2 app.
Reach out to the HIA Information Desk to report your lost item.
Contact details to contact HIA's call center and lost items
Email: hialostproperty@hamadairport.com.qa
Phone: +974 4010 6666
Address: P.O Box 24659 Doha, Qatar
You can report your lost items online if you are a Qatar Airways passenger.
The lost and found website is:
The email address is: fpco@qatarairways.com.qa
Read More: How to Check Your Visa Status on the Qatar MOI Website?